FAQs

Frequently Asked Questions

Have questions before booking your tour? We're here to help with all your inquiries about our offerings and logistics.

What is your cancellation policy?+
You can cancel your booking up to 24 hours in advance for a full refund. Please check with our partners for specific details.
Where do the tours depart from?+
All tours depart from the main harbor in Papeete. Detailed directions will be provided upon booking.
What is included in the tour?+
Each tour includes snorkeling gear, a knowledgeable guide, refreshments, and safety equipment.
How long do the tours last?+
Tours typically last between 3 to 5 hours, depending on the chosen excursion.
Are tours suitable for children?+
Yes, our tours are family-friendly and suitable for children. We also provide life jackets for non-swimmers.
What should I bring for the tour?+
We recommend bringing sunscreen, a towel, a hat, and a camera to capture the beautiful moments.
What marine life can we expect to see?+
During the snorkeling tours, you may encounter a variety of fish, rays, and turtles, especially in the warmer months.
What if the weather is bad?+
In case of severe weather, we will reschedule your tour or provide a full refund, ensuring your safety is our priority.

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